Terms of Service

These Terms of Service form a binding agreement between you and LIBRASIDE TECHNOLOGIES LLC d/b/a SideOf, a Washington, D.C. operator, regarding the SideOf mobile application, websites, APIs, communications, and related services. If you do not agree, do not create an account or use the service.

The Privacy Policy, Community Standards, Acceptable Use and Prohibited Conduct Policy, Safety Center and Guidelines, Membership Billing Cancellation and Refund Policy, Copyright Intellectual Property and DMCA Policy, Consumer Health Data Privacy Notice, and terms shown at purchase are incorporated where applicable. If purchase terms conflict with these Terms about a specific transaction, the purchase terms control for that transaction. Mandatory rights under applicable law control over conflicting language.

You may use SideOf only as an individual who is at least 18 years old, has legal capacity to contract, and is not prohibited from receiving the service under applicable law. You represent that your age and eligibility information are accurate. You also represent that you are not required to register as a sex offender with any government registry, and that you have never been convicted of, or pleaded guilty or no contest to, a sex offense or a felony involving violence or a threat of violence. A person under 18 may not access the service, even with parental permission. SideOf asks for your date of birth when you sign up and may ask you to confirm your age or identity at any time, for example before you use certain features. Depending on the check, a person at SideOf reviews your photos or ID, SideOf reads the barcode on your ID automatically, or you complete the check with Stripe Identity. In the iPhone app, SideOf also asks Apple for your age range when you sign in and holds any account Apple reports as under 18. Privacy Policy Section 13 explains how those checks work and what SideOf keeps.

You may not use SideOf if your account was previously removed for serious safety or policy reasons unless SideOf gives written permission, or if you are subject to sanctions or restrictions that prohibit the transaction. SideOf may limit availability by location and does not represent that every feature is lawful or available everywhere.

You must provide accurate account information, maintain control of your authentication methods, protect your device and credentials, and promptly report suspected unauthorized access. You are responsible for activity occurring through your account except to the extent caused by SideOf or prohibited by law.

You authorize SideOf to send service, safety, security, policy, and transaction communications to the contact methods associated with your account. Marketing messages, where offered, require any consent required by law and can be stopped through the stated method. Text messages. SideOf sends text messages in three situations only: a six-digit code to a phone number you add for account recovery, when you set it up or use it to get back into your account; for SideOf+ members, a safety alert to a trusted contact who has agreed to receive alerts by texting START to SideOf, sent only when a check-in you scheduled is missed; and an automatic reply when someone texts STOP, START, or HELP to SideOf. How many alerts a trusted contact receives depends on how often a check-in is missed. Message and data rates may apply. A trusted contact can reply STOP to stop alerts, START to resume them, or HELP for help, and SideOf also honors a request to stop that reaches it any other reasonable way. SideOf does not send marketing text messages.

SideOf supports Social, Dating, and Private experiences. Social is the default profile. Dating and Private require separate setup and your express opt-in. Each Side has separate profile, visibility, discovery, compatibility, and communication controls. Access or conversation in one Side is not permission to access another, and consent must be obtained separately in each context.

SideOf may use eligibility, preference, distance, safety, activity, and compatibility signals to order or limit discovery. Results are recommendations, not guarantees. SideOf does not promise a match, response, relationship, attendance, compatibility, identity, or outcome.

Subject to these Terms, SideOf grants you a limited, personal, revocable, non-exclusive, non-transferable license to access and use the service for its intended consumer purpose. This license does not permit resale, commercial exploitation, scraping, copying of nonpublic data, reverse engineering except where law forbids restriction, or access through unauthorized automation.

The service, software, interface, graphics, brand assets, databases, and compilations are owned by or licensed to SideOf and are protected by law. No right is granted except as expressly stated.

You retain ownership of content you submit. You represent that you have the rights and permissions needed to submit it and that it is accurate enough not to mislead others. You remain responsible for your content and for deciding what to share.

You grant SideOf a worldwide, non-exclusive, royalty-free, transferable and sublicensable license to host, store, reproduce, format, transmit, display, and otherwise process your content only as reasonably needed to operate, secure, moderate, improve, and provide the service, comply with law, and enforce these Terms. The license ends when content is deleted from active systems, except for limited copies retained in backups, evidence, legal holds, or records SideOf is legally permitted or required to keep. SideOf does not use your content to train artificial-intelligence or machine-learning models, and it does not sell, license, or give your content to anyone else to train theirs.

SideOf may remove or restrict content that violates policy, creates risk, infringes rights, or is technically harmful. Removal does not transfer ownership to SideOf.

You must follow the Community Standards and Acceptable Use Policy. You may not harass, threaten, stalk, coerce, discriminate, exploit, traffic, extort, scam, impersonate, dox, defame, facilitate unlawful conduct, distribute intimate imagery without consent, sexualize minors, or expose another person's private information.

You may not probe, scan, overload, bypass, disrupt, scrape, crawl, reverse engineer, introduce malicious code, evade rate limits, create deceptive accounts, manipulate ranking or engagement, or use bots or unauthorized automation. Security research requires prior written authorization and compliance with the published security-reporting process.

Location features use broad-area discovery and approximate display. SideOf does not intentionally publish another member's exact device location. Precise device samples, when permitted, are converted to a coarse area for service use and are not kept as routine location history.

The discovery map shows approximate areas only. If you choose to share your own exact spot in a conversation, that one point is sent only to the person you send it to and is shown on SideOf's own map; it is never sent to a map provider. You can manage map visibility, distance display, location permission, and manual-city controls where available.

SideOf provides reporting, blocking, privacy, trusted-contact, check-in, and Safety Share tools, but these features do not monitor you in real time and do not replace judgment, emergency services, or a personal safety plan.

SIDEOF DOES NOT CONDUCT CRIMINAL BACKGROUND SCREENINGS ON ITS MEMBERS. IT DOES NOT CHECK ANY MEMBER AGAINST A SEX-OFFENDER REGISTRY, A CRIMINAL-RECORDS DATABASE, OR ANY EQUIVALENT SOURCE, AND IT DOES NOT VERIFY THAT A MEMBER IS WHO THEY SAY THEY ARE. CRIMINAL BACKGROUND SCREENINGS, WHERE ANY SERVICE PERFORMS THEM, ARE NOT FOOLPROOF, CAN GIVE A FALSE SENSE OF SECURITY, ARE NOT A COMPLETE SAFETY SOLUTION, AND CAN BE CIRCUMVENTED.

SideOf reserves the right to conduct, and you authorize SideOf to conduct, a criminal background check, sex-offender registry search, or other screening at any time using lawfully available public records, but it is under no obligation to do so and does not do so today. SideOf makes no representation or warranty as to the identity, age, conduct, health, physical condition, intentions, legitimacy, criminal history, or truthfulness of any member.

You accept and assume all risk arising from your interactions with other people, online and in person, including the risk of misrepresentation, dishonesty, harassment, injury, loss, and criminal conduct by another member, and you are solely responsible for those interactions. Use public meeting places, arrange independent transportation, tell a trusted person your plans, protect financial and identifying information, and leave or contact emergency services if a situation becomes unsafe.

To the maximum extent permitted by law, you release SideOf and its officers, employees, affiliates, and service providers from claims, demands, losses, and damages of every kind, known and unknown, arising out of or connected with a dispute between you and another member, or with another member's conduct, content, or acts or omissions, whether online or in person. This release does not cover SideOf's own conduct, does not limit a right that cannot lawfully be released, and does not affect any claim you may have directly against the other person. If you are a California resident, you waive California Civil Code section 1542, which says: 'A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.' Where a comparable statute applies in your state, you waive it to the same extent.

SideOf does not tolerate objectionable content or abusive behavior. A person at SideOf reviews every report made through SideOf's report tools within 24 hours of receiving it. When SideOf finds that reported content breaks these Terms or the Community Standards, it removes that content and may also restrict, suspend, or remove the account responsible.

SideOf may review reports, content, account and device signals, and relevant records to protect members, investigate misuse, and enforce policy. SideOf may warn, remove content, limit discovery or messaging, require verification, preserve evidence, suspend, terminate, or refer conduct to appropriate authorities based on severity, pattern, evidence, and risk.

Apart from reviewing reports as described above, SideOf may, but has no obligation to, monitor, screen, review, filter, or edit content or communications on the service, and no other provision of these Terms or of any policy creates a duty to do so. SideOf may remove, restrict, limit, hide, or disable access to any content or account at its sole discretion, with or without notice, and the fact that SideOf has acted in one case does not create an obligation to act in another. Nothing in these Terms makes SideOf responsible for the conduct of any member, and SideOf does not undertake to protect any person from another person. Moderation decisions involve judgment and may not identify every violation. The 24-hour commitment is about when a person first looks at a report. It is not a promise that SideOf will find every violation, reach a particular outcome, or keep anyone safe, and SideOf is not an emergency service: if you are in danger, call 911. Apart from that review and any deadline the law sets, SideOf does not promise a particular result or response time. Reporting and blocking are free. You can appeal a decision about your account or content as Section 14 explains, but an appeal does not guarantee reversal.

Optional SideOf+ memberships renew at the price and interval affirmatively accepted until canceled. Before purchase, the checkout flow identifies the total charge, billing interval, renewal terms, introductory transition if any, cancellation method, and applicable billing provider. One-time packs of Direct Introductions or intent signals do not renew.

Purchases may be processed by Apple, Google, Stripe, or another approved provider. Provider terms, taxes, refund procedures, and platform rules may apply. Cancel through the channel used to purchase. Deleting the app or account does not automatically cancel a provider subscription; cancel the subscription separately unless the provider confirms otherwise. Residents of some states may cancel a new membership within three business days for a full refund, as the Membership Billing Cancellation and Refund Policy, Section 6, explains.

SideOf may change future prices or benefits with advance notice and any consent required by law or the billing provider. Paid access may end after a refund, reversal, chargeback, failed payment, expiration, fraud determination, cancellation, or termination. The Membership Billing Cancellation and Refund Policy contains the current commercial details.

The service may link to or interoperate with identity, map, payment, messaging, app-store, device, hosting, and other providers. Their products and policies govern their own services. SideOf is not responsible for third-party services it does not control, but it remains responsible for its own obligations and selection and oversight of processors as required by law.

SideOf may maintain, update, test, change, suspend, or discontinue features for product, safety, security, legal, or operational reasons. New features may change or end and may contain defects. SideOf will provide notice and remedies when required by law and will not use this clause to avoid obligations for paid access already purchased.

You are responsible for compatible hardware, software, connectivity, and updates. SideOf does not guarantee uninterrupted or error-free operation.

You may stop using SideOf and request account deletion through the available account controls or support. A deletion request immediately removes the account from ordinary discovery and revokes active sessions. The verified workflow then deletes your primary records and your uploaded media promptly, usually within a few days. Messages are deleted 90 days after a connection ends (sooner under Private settings) and when the account is deleted; report copies are kept up to 12 months, and longer only under a legal hold or preservation duty. Encrypted backups roll off on their own schedule: the frequent copies within about 35 days, and a smaller daily copy within six months. A restored backup is never used to bring a deleted account back. After deletion SideOf keeps a closed list and nothing else: payment, billing and tax records, which carry a one-way hash of the account rather than your name; records under a legal hold or a lawful preservation request, including a child-safety case and anything preserved with it; a request you made to remove an intimate image, kept as the record of how SideOf met its legal duty to remove it, with your name, email address, and signature encrypted, a one-way hash of your contact details, and no longer linked to your account; a one-way hash that records that the deletion happened; reports you filed about other people, with your name removed; reports filed about you, with your account identified only by a one-way hash; and the conversation preserved with a report, for the period stated for report copies in the Privacy Policy; an internal administrative log of actions taken on the account, which records what was done and when rather than what you wrote; and product-usage counts that identify the account only by a one-way hash. A deletion request can be delayed by up to 30 days while a safety review is completed, or for as long as a legal hold applies. Everything else is deleted.

SideOf may restrict or terminate access for breach, safety risk, fraud, illegality, nonpayment, prolonged inactivity, technical risk, or discontinuation. If SideOf suspends or removes your account, it tells you the reason it can share and how to appeal. You may appeal by emailing support@sideof.app with "Account Appeal" in the subject line within 180 days of the decision. A person at SideOf reviews every appeal and tells you the outcome. An appeal does not guarantee reversal. Provisions that by their nature should survive - including ownership, payment obligations, disclaimers, liability limits, dispute terms, and permitted record retention - continue after termination.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SIDEOF IS PROVIDED 'AS IS' AND 'AS AVAILABLE.' SIDEOF DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING. SIDEOF DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR THAT MEMBERS, CONTENT, RECOMMENDATIONS, OR RESULTS WILL BE ACCURATE OR SAFE.

Nothing in these Terms excludes a warranty, remedy, or right that cannot lawfully be excluded.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SIDEOF AND ITS OFFICERS, EMPLOYEES, AFFILIATES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, DATA, GOODWILL, OR OPPORTUNITY, ARISING FROM THE SERVICE OR ANOTHER PERSON'S CONDUCT, EVEN IF ADVISED OF THE POSSIBILITY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM THE SERVICE WILL NOT EXCEED THE GREATER OF US$100 OR THE AMOUNT YOU PAID DIRECTLY TO SIDEOF FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITS DO NOT APPLY TO LIABILITY THAT CANNOT LAWFULLY BE LIMITED, INCLUDING AS APPLICABLE FRAUD, WILLFUL MISCONDUCT, GROSS NEGLIGENCE, OR PERSONAL INJURY CAUSED BY NEGLIGENCE.

These limits apply to every theory of liability - contract, warranty, negligence, strict liability, statute, or otherwise - and they apply even if a limited remedy in these Terms is found to have failed of its essential purpose. You and SideOf agree that these limits are a basic part of the bargain between us and that SideOf could not offer the service on these terms without them. Where a state does not permit the exclusion or limitation of certain damages, the limits above apply only to the extent that state allows, and the remainder of this section still applies.

To the extent permitted by law, you will defend, indemnify, and hold SideOf harmless from third-party claims and reasonable costs arising from your unlawful content, your material violation of these Terms, or your infringement of another person's rights. This obligation does not apply to the extent a claim results from SideOf's own conduct, and SideOf will provide reasonable notice and control of the defense subject to your right to participate.

Before filing a claim, you and SideOf agree to send a written description to support@sideof.app and allow 30 days for a good-faith attempt to resolve it, unless urgent relief or a filing deadline makes that impracticable. Either party may use an eligible small-claims process.

Except where mandatory consumer law provides otherwise, these Terms are governed by District of Columbia law without regard to conflict-of-law rules. Claims may be brought in a court with lawful jurisdiction in Washington, D.C. This clause does not waive any right to bring a claim in another forum that applicable law requires.

Except where a longer period is required by law, any claim arising out of or relating to these Terms or the service must be filed within one year after the claim arose, and a claim filed after that period is permanently barred. This paragraph does not apply where your state does not allow the contractual shortening of a limitations period, and it does not apply to a claim that by law cannot be shortened.

SideOf has deliberately chosen not to require arbitration. These Terms contain no arbitration agreement and no class-action waiver, and nothing here asks you to give up a jury trial or a lawful right to participate in a class action. You keep the right to have a dispute with SideOf heard in court.

SideOf may update these Terms. The current version will show its effective date. For material changes, SideOf will provide advance notice through the service, email, or another reasonable method when required. Changes do not retroactively reduce accrued rights. If affirmative acceptance is legally required, SideOf will request it; otherwise, continued use after the effective date constitutes acceptance to the extent permitted by law.

SideOf may host or sponsor in-person events. Attending one is optional, and these Terms apply to your conduct there, together with the Community Standards and the venue's own rules.

Event offers. SideOf may offer a benefit at an event, such as drink credits. Each offer is governed by the terms shown with it in the app, which form part of these Terms. Unless those terms say otherwise, an offer is personal to you, is valid only at the event where it is issued, expires when that event ends, has no cash value, and may not be transferred, sold, or exchanged for cash or anything else. SideOf does not sell or serve alcohol. The licensed venue serves all drinks under its own license and may refuse service to anyone under its rules or applicable law. An offer may be used for alcohol only by a guest of legal drinking age (21 in the United States) who presents valid identification. SideOf may change or end an offer for future events at any time, and may void an offer obtained through a duplicate account, fraud, or a breach of these Terms. Offers are void where prohibited by law.

Photography and recording. SideOf may photograph and film at its events, and signs at the entrance say so. If you attend, you agree that SideOf may capture your image and likeness in those photographs and video and use them, without payment to you, to document and promote SideOf and its events on SideOf's own websites, apps, and social-media accounts. SideOf will not use an image in which you can be identified in paid advertising without your separate written permission. If you do not want to appear, tell SideOf's staff at check-in; SideOf will give you a visible marker and will not knowingly feature you. If an image in which you can be identified appears on a SideOf website, app, or social-media account, email support@sideof.app with "Event Photo" in the subject line and SideOf will remove it from those channels within 30 days. SideOf does not photograph or film Private events, does not name or tag anyone in an event image without that person's permission, and never identifies anyone as a member of a particular Side. Video may pick up general event sound, but SideOf does not set out to record private conversations and will not use a recording of one. Do not photograph or record another attendee without that person's permission.

These Terms and incorporated policies are the agreement about the service and supersede prior terms on the same subject. If a provision is unenforceable, it will be limited to the minimum extent necessary and the remainder continues. Failure to enforce a provision is not a waiver. You may not transfer this agreement without written consent; SideOf may transfer it in a merger, financing, reorganization, or asset transaction subject to applicable law.

Headings aid reading and do not limit meaning. Electronic records and signatures are effective to the extent permitted by law. Questions and legal notices may be sent to support@sideof.app, with 'Legal Notice' in the subject line, by mail to LIBRASIDE TECHNOLOGIES LLC, 2200 15th Street NE, B, Washington, DC 20018, or through the published Contact, Complaints and Escalation process.